An Accounts Receivables (AR) Specialist is responsible for managing and maintaining the company's outstanding invoices and ensuring timely and accurate collection of payments from customers or clients. The AR Specialist plays a crucial role in maintaining a healthy cash flow for the organization by monitoring accounts, reconciling discrepancies, and resolving payment issues in a professional and efficient manner.
Roles & Responsibilities
Invoicing and Billing: Generate accurate and timely invoices based on sales orders, contracts, or services rendered to customers.
Payment Processing: Receive and record incoming payments from customers, apply payments to the appropriate customer accounts, and reconcile any discrepancies
Collections: Contact customers to follow up on outstanding invoices and overdue payments, providing outstanding customer service while encouraging timely payment
Account Reconciliation: Regularly reconcile accounts receivables ledger to ensure accurate and up-to-date records of all outstanding transactions
Dispute Resolution: Investigate and resolve any billing discrepancies or payment issues raised by customers or internal departments, working collaboratively to find solutions
Aging Analysis: Monitor and analyze accounts receivables aging report to identify overdue accounts and take appropriate actions for collections.
Customer Communication: Maintain effective communication with customers regarding their account status, payment reminders, and payment arrangements
Credit Analysis: Evaluate customer creditworthiness and recommend appropriate credit limits based on credit history and financial analysis
Records Management: Ensure all accounts receivables documentation, including invoices, payment receipts, and customer communications, are accurately recorded and filed.
Reporting: Prepare regular AR reports and update tracking on regular basis.
Compliance: Adhere to all company policies and procedures related to accounts receivables and financial controls.
Collaboration: Collaborate with internal teams, such as sales, customer service, and finance, to ensure seamless processing of orders and accurate customer information
Qualifications and Skills:
A bachelor’s degree must/MBA in accounting, finance, or a related field is preferred.
Proven experience (0- 2 years) in accounts receivables, billing, or finance roles.
Strong proficiency in using accounting software Quick books & Microsoft Office D365 and should be proficient in micro soft office particularly Excel
Excellent communication skills, both written and verbal, to interact with customers and internal teams effectively
Detail-oriented with A focus on accuracy and data integrity.
Ability to work independently and meet deadlines in A fast-paced environment.
Strong problem-solving skills and the Ability to handle customer inquiries and disputes professionally.
Knowledge of relevant accounting principles and regulations.
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